Technical difficulties with the online platform providing access to the expo hall at this week’s digital Kitchen and Bath Industry Show (KBIS) and International Builders Show (IBS) have temporarily blocked access to the booths of show exhibitors.

KBIS 2021 Virtual and IBSx, the concurrent trade shows that were converted from a live to a digital platform, experienced a technical failure throughout yesterday’s opening of the four-day digital event. The technical glitches were expected to extend at least into today, according to a spokesperson for the National Kitchen and Bath Association (NKBA), which owns KBIS. Updates regarding the status of the two shows will be announced as soon as they are available, the NKBA spokesperson said.

IBSx is owned by the Washington, DC-based National Association of Home Builders. A spokesperson for NAHB confirmed that the technical glitch is affecting access to IBSx exhibits as well, which resides on the same software platform as KBIS.

Other show programming will continue as scheduled. This includes educational conferences, networking and related events. The balance of the digital event is scheduled to run through Friday.

“We are investigating alternative solutions that may allow the expo hall to open in the future,” the NKBA spokesperson said. “We regret any inconvenience this has caused.”

KBIS 2021 Virtual, hosted on KBISconnect.com, is taking place concurrent with the International Builders Show (IBSx) as part of the annual Design and Construction Week, the premier trade event for the North American construction and design industries.

The exposition’s educational conferences, networking and related events for both KBIS and IBS were reformatted to a digital platform this year due to the ongoing impact of the COVID-19 pandemic.

This article first appeared in our sister publication KBDN